How long do Simply True body butters last?
Simply True body butters last up to one year without preservatives. For the best quality and freshness, we recommend using them within six months. Store them in a cool, dry place to maintain their effectiveness and enjoy the nourishing benefits while they're at their freshest!
What should I do if my body butter melted during transit?
No need to worry! Temperature changes during shipping can cause the body butter to melt. Simply place the jar in the refrigerator for 15-20 minutes to allow it to solidify again without affecting its quality or effectiveness.
When will my order ship?
We strive to process and ship orders within 3-5 business days. Once your order is shipped, you will receive a confirmation email with tracking information to keep you updated on its delivery status.
Why does my body butter look different this time compared to my previous order?
Our products are handcrafted in small batches with natural ingredients. Due to the artisanal nature of our production process, there may be slight variations in color, texture, or consistency between batches. These differences are normal and a testament to the unique, handmade quality of our products.
Is body butter safe for sensitive skin?
Yes, our body butter is formulated with sensitivity in mind. However, we recommend performing a patch test before applying it to your entire face or body, as everyone's skin is unique. To help you determine its compatibility with your skin, we offer a free sample upon request. Simply send us an email (with "FREE SAMPLE" in the subject line), and we'll be delighted to send you a sample. Please note that a nominal shipping fee of $5 applies to cover the shipping costs. We're here to help you find the perfect skincare solution for your sensitive skin.
Can I use body butter on my face?
While our body butters are primarily designed for body use, we recommend using our BARE body butter for facial application. It is specifically formulated with ingredients that are less likely to clog pores, and it contains zero added fragrances or essential oils, making it suitable for facial use as well. However, since everyone's skin is unique, we always recommend performing a patch test before applying any new product to your face. Apply a small amount of the BARE body butter to a discreet area on your face, such as the jawline, and observe for any adverse reactions or sensitivity. This will help you determine if the body butter is suitable for your facial skin.